Business Process Automation · Nairobi, Kenya
Business Automation in Nairobi — Custom Workflows, Not Templates
Stop paying staff to move data between spreadsheets. We build automation that understands Kenyan business reality — M-Pesa, KRA eTIMS, NHIF, and WhatsApp included from day one.
Single workflow automations from KES 50,000 · Fixed-price quotes · Source code ownership guaranteed
What We Automate for Kenyan Businesses
These are the manual processes our clients were doing by hand before engaging Threal ITL. Each one is now running automatically.
M-Pesa Payment Reconciliation
Automatically match M-Pesa Daraja API payments to orders, update your records, and trigger fulfilment — no manual spreadsheet reconciliation.
WhatsApp Follow-Up Sequences
Send automated follow-ups, payment reminders, and delivery updates via WhatsApp Business API based on customer actions or time triggers.
Invoice & Receipt Dispatch
Generate and email KRA eTIMS-compliant invoices and receipts automatically when a sale is confirmed — zero manual effort.
Stock Reorder Alerts
Monitor inventory levels and trigger supplier purchase orders or alerts when stock drops below your defined threshold.
Employee Onboarding Workflows
Automate NHIF/NSSF registration steps, equipment requests, account provisioning, and training schedules for new hires.
Payroll Processing
Calculate PAYE, NHIF, NSSF, and HELB deductions automatically each month, then generate payslips and initiate M-Pesa bulk payments.
No-Code Tools vs. Custom Automation
Zapier and Make are excellent for generic workflows. But when your business runs on M-Pesa and needs eTIMS compliance, you need automation built specifically for Kenya.
| Dimension | No-Code (Zapier / Make) | Custom (Threal ITL) |
|---|---|---|
| Best for | Simple, generic workflows | Kenya-specific, complex workflows |
| M-Pesa integration | Limited / third-party workarounds | Native Daraja API integration |
| KRA eTIMS compliance | Not supported | Built in by default |
| Scalability | Breaks under volume or edge cases | Designed for your exact load |
| Data stays in Kenya | Often stored abroad | You control where data lives |
| Ongoing cost | Monthly SaaS fees that compound | One-time build + optional support |
How We Build Your Automation
A repeatable 5-step process that gets your first automation live within weeks, not months.
Discovery Call
We map your current manual processes, identify the highest-value automation candidates, and estimate effort and ROI.
Workflow Design
We document every trigger, condition, and action in plain language before writing a single line of code. You approve the design.
Build & Integrate
We build the automation and integrate it with your existing tools — ERP, accounting software, M-Pesa, WhatsApp, email, or custom databases.
Test with Real Data
We test every edge case using your actual data before go-live — including failure states and retry logic.
Deploy & Hand Over
You get a monitoring dashboard, full source code ownership, and documentation your team can actually use.
Is Business Automation Right for You?
Good fit if you...
- ✓Spend 5+ hours per week on a repetitive manual task
- ✓Make M-Pesa payments or receive collections at volume
- ✓Issue invoices, receipts, or statements to many customers
- ✓Manage inventory across multiple locations or suppliers
- ✓Have a team that's growing faster than your processes
- ✓Want a system that doesn't break when a staff member leaves
Come back when you...
- →Do the task less than once per week — manual is fine
- →Are still deciding on your core business process
- →Have fewer than 3 people affected by the bottleneck
- →Don't yet have consistent data to feed into an automation
We will tell you honestly during the discovery call if automation is not yet the right investment for your stage.
Transparent Pricing in KES
Fixed-price quotes. No retainers until you've seen results. Milestone billing so you're never paying for work you haven't reviewed.
Single Workflow
From KES 50,000
One end-to-end automation — e.g. M-Pesa reconciliation, invoice dispatch, or stock reorder alert.
- Scoped discovery call
- Build + integration
- Testing with real data
- Source code handover
- 1 month free support
Automation Suite
KES 150K – 500K
3–8 connected workflows that share data and trigger each other — e.g. sales → invoice → payment → fulfilment.
- Full process mapping
- Multi-system integrations
- Error handling & alerts
- Team training session
- 3 months support included
Enterprise
Custom
High-volume, mission-critical automations with SLA guarantees, monitoring dashboards, and dedicated support.
- Dedicated project manager
- Architecture review
- 99.9% uptime SLA
- Priority support
- Quarterly optimisation
Frequently Asked Questions
Ready to Stop Doing This Manually?
Book a free 45-minute automation assessment. We'll map your current process, identify what's worth automating, and give you a fixed-price quote — no obligation.
Book a Free Automation AssessmentKileleshwa, Nairobi · sales@threalitl.co.ke